Tina serves as Senior Vice President of Customer Service Operations for Comcast Cable Communications, Inc. She is responsible for customer experience strategy and tactical implementation, eCare operations, agent desktop tools deployment and enhancements. Care employee development programs for Comcast’s call centers are a key responsibility. Tina develops outsource partner strategy, has responsibility for managing outsource […]
Andrea A. Agnew, a leader in the field of human resources, currently serves as the Director of Diversity and Inclusion for Comcast Cable Communications in Philadelphia. Agnew is responsible for developing strategies and building programs to enhance Comcast’s Corporate Human Resources diversity strategy. She works closely with senior leadership to integrate diversity and equity practices […]
